Unhappy patients report back to their referring GPs, but most unhappy experiences are unforced errors by the endodontic practice. Here are 3 key mistakes you can correct to boost patient satisfaction:
Do worries, stress and issues about the practice occupy your mind, even when you’re not at work? Or, when you are at work, do you feel pulled in so many directions that you are frustrated and exhausted by the end of the day?
Taking a break from your daily routine, to-do list and stresses can give you much-needed clarity as a practice leader. Learn why leadership perspective is essential to practice success.
Studies show that when teams are more focused on the negative reactions of their leaders (that’s you) when problems arise, they are less likely to be highly productive. Learn how to change the game by creating a positive team environment.
Every doctor gets accustomed to their practice being a certain way. For example, expectations on your team to perform at a certain level. But what happens when your expectations and comfort zone are limitations to your own growth?
What can you do when you feel work is taking over? Sometimes you need to take a moment to sort out your priorities and re-center around the things that truly make you happy.
You like to think that GPs refer to you because you are the best clinician. But in many GP practices, you are one of several endodontic specialist options given to patients. It’s the GP team that often has the greatest influence on where patients go.
