DIRECTOR OF COACHING
Debra has extensive experience in dentistry and currently holds the position as “Director of Coaching” for EndoMastery. Her initial career began as a Registered Dental Assistant leading to managing dental practices in California and Washington. She has been a consultant for three major practice management companies working with endodontists, periodontists, prosthodontists and general dentists. She has held the position of senior trainer specializing in practice analysis. She has a passion for technology and keeping abreast of the latest ways to be efficient and productive. She resides in Blaine Washington with her husband on a historical dairy farm. Her hobbies include zumba, biking, archery, golf, gardening, gourmet supper club and hiking beautiful trails of the North West. It’s the simple pleasures in life that are most important to Debra.
POSTS BY DEBRA MILLER
Dentistry has such high professional standards that it’s easy for patients to mistakenly believe all the dentists are the same. It’s the same for your referrers, who might believe all endodontists are the same. Here’s some tips on how to stand out.
It wasn’t so long ago that we were agonizing about having to put team members on furlough. Now, the booming economy has resulted in the opposite: agonizing over finding people when we need to hire. Here are some ideas to help you recruit right.
Cancellations and no shows are on the rise. It’s not just endo. It’s happening everywhere appointments are made or reservations are taken. Now is a good time to review with your team why appointments get broken and how to respond to patients.
Collecting patient payments on the day of service is something that every endodontic practice should strive to achieve every day. When time-of-service collections don’t occur, it leads to ballooning accounts receivable and sometimes months of follow-up statements and calls. Learn the top 3 reasons that collections don’t happen (and how to fix it).
Like many sports, endodontics is a game of teamwork. In this article, learn how court-sense makes the difference between good and great players and endodontic teams!
Is it possible to work less and earn more? Absolutely! In fact, endodontics is one of the best professions for that goal. Learn how to make it happen in your practice!
Every schedule change requires a scheduling coordinator reaction. Plus, unexpected downtime due to cracked teeth, non-treatment and last-minute cancellations/no-shows can be very frustrating when suddenly there is a big block of open time in the middle of the day.